Users have stated they have better results using the email method through the help center, so not all is lost.
This may in fact bolster their ability to serve more customers, quicker.
[email protected] you want to send an email to POF from your email client.
Alternatively you can contact POF using the web form.
Although sometimes things happen and you might need a bit of help.
To contact customer service via email, [email protected] the only address we know of. You can go to Center/help Center_retrieve and scroll down toward the bottom of the page.
There is an option that says click here to contact us.
It also appears that the toll free number is possible not a valid way to connect with their customer service department.
There have been multiple claims that sending a quick email through the help center produces far superior results.